Ratings & Reviews

Overall Rating

5
(51 reviews)
96.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Vicky J. - |Recommended: YesWhat is perfect — Which is modern and neat
response from property -Hi Vicky, Thank you very much for the 5-star review! We're so glad to hear you're enjoying your new home here at Southpark Crossing. :) Haley Whitson
submitted by Gustavo S. - |Recommended: YesWhich is great — Which is cozy and very modern.
response from property -Hi Gustavo, Thank you very much for the 5-star review! We're so glad to hear you're enjoying your new home here at Southpark Crossing. :) Haley Whitson
submitted by Jo A. - |Recommended: YesLove the way they clean the dumpsters quickly when some residents make a mess — Best place to live I just wish the lady upstairs didn’t make to much noise when she walks
response from property -Thank you for your feedback. We love hearing that you enjoy the neighbors and the community here at Southpark Crossing Apartments. Our team works extremely hard to provide the best experience for our residents. -The Southpark Crossing Apartments.
submitted by Roberto G. - |Recommended: YesNice and quiet place to live. — I am on my second lease here and plan on living here for a while. Staff is amazing and very responsive. Residents here are nice and never have any issues. Gym is nice too... Very pet friendly...
response from property -We are so happy to hear how much you enjoy living at SPC. We know how important it is that everyone receive the best customer service and that they love their home. Should you ever need anything, please do not hesitate to contact us in the office at 512.292.1212. Thanks! -Kristin
submitted by Randy B. - |Recommended: YesFirst Apartment Complex I felt like a customer — great initial experience, great customer service and professionalism, specifically from Kristin. First apartment where I felt valued as a tenant throughout the lease term. Nice apartment with good finishes, quiet neighbors. The closets are large but hard to take advantage of the space the hardware looks good, but its just a D- for functionality . AMAZING utility bills our utilities are easily 150 a month less here than in older apartments A . Great amenities B , if they become usable to any degree once we emerge from covid, but hard to blame them for that - just does affect the valuation.
response from property -Thank you for such great feedback about our community! We love to hear it and are happy to have you as a resident! Although our doors are closed right now, we are here for you! Please let us know if you ever need anything! ~Kristin
submitted by Christopher J. - |Recommended: YesGreat place to live — Just seeing Southpark Crossing from the outside and from online photos, I knew it would be a great place to live. The value of living here can't be beaten. Kristin in the leasing office was incredible to work with and insightful. The interior was even better seeing in person than in the the photos. Very spacious units where one needs space.
response from property -Thanks bunch for taking the time to let us know how happy you are here! We love to hear it and are happy to have you as a resident! If you ever need anything, please don’t hesitate to call us at 512.292.1212. ~Kristin
submitted by Malik W. - |Recommended: Yes1st Apartment - been an absolute success — The proximity to necessities is amazing, and the easy access to downtown just a few miles . I Moved across the country straight out of college, couldn't have asked for a better first apartment. Beautiful on the inside and out. The staff here has been great. COVID of course hit the world and now I'm spending more time than ever at home and Its so peaceful. Definitely a great place to be if your moving to Austin and work downtown. Prices are great too as many places closer to downtown are way more and still aren't as nice to me.
response from property -Thank you so much for your feedback! We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! ~Kristin
submitted by Jaimi C. - |Recommended: YesStaff was great Very clean property. — Valerie was great She always worked with me when I had payment issues and the apartment property was always clean, no trash. Never had issues with noise from other residents. I had paid parking so I didn’t have any issues finding parking, but sometimes my guests would if they came anytime after 9pm.
response from property -Jaimi, thank you for your kind words! We appreciate them very much! We hope to see you again soon! ~Kristin
submitted by Victoria B. - |Recommended: YesLove living here — Really great place to live
response from property -Thanks so much for the 5-Star review! We are glad to hear that you are happy to live at Southpark Crossing! ~Kristin
submitted by James J. - |Recommended: YesNice, quiet, friendly and well run — I moved here into a one bedroom to get out of a horrible apartment complex, and was given a lot of help and assistance from all of the staff. I then upgraded into a two bedroom shortly after with a roommate and both of us were given a lot of friendly help, and were able to use the mail key to my previous unit to check for any mail a month after moving out of it. The units I have had were nice, private and clean. All updated stainless steel appliances, updated everything, etc. One of the best complexes I've lived in.
response from property -We are so happy to hear how much you enjoy living at Southpark Crossing. We know how important it is that everyone receive the best customer service and that they love their home. Should you ever need anything, please do not hesitate to contact us in the office at 512.292.1212. Thanks! -Kristin
submitted by Maatra H. - |Recommended: YesGreat place to live overall — I have to say I absolutely loved living in these apartments. They’re beautiful on the inside and the area feels safe. The office staff is extremely helpful and always professional. They are additionally very friendly and accommodating. The maintenance team is ALWAYS extremely fast to respond to any issues that may pop up. The gym is equipped with a pretty decent amount of equipment that can be used by gym goes of any experience. Although the size of the gym is on the smaller size. I loved the access to the office computers, wifi, and free unlimited printing which I used often. Valet trash was VERY convenient and always on time and consistent. The parking can be limited if you are trying to park after a certain time. The majority of the parking spaces are also very tight. Which can make it hard to get in out of your car if wedged in between 2 cars. The pool is a bit outdated in terms of the style, and it is also very shallow, which can make it difficult to actually “swim.” There is often always so many mosquitos in the pool area so it’s also uncomfortable if you want to just lay out by the pool. There is also no sidewalk nearby as the apartments are directly off of a fender rd. As a runner I wish there was a place to go and have a quick run without having to drive to a trail or to the shopping center across the street. Overall I am pleased with my stay of these apartments and often got compliments on the style and quality of the inside. I had an amazing experience in my stay here.
response from property -Thank you for such great feedback about Southpark Crossing! We appreciate it and we will continue to strive to make your apartment, and apartment community, a place you are proud to call home. We are so happy to have you as our neighbor! Should you ever need anything, please do not hesitate to contact us in the office at 512.292.1212. Thanks! -Kristin
submitted by Madison W. - |Recommended: NoSeems nice but not worth the hassle — nice appliances but parking is absolute crap, pool gym have been closed but rent still stays the same.
response from property -Thank you for your recent feedback. We value our residents and take pride in providing a great place to live, and are glad to hear that you are happy with your apartment home and its' features. We understand, and apologize for, any frustration you may be experiencing as regards to the pool and fitness center closures. We found it necessary to close the amenities for the time being, due to the ongoing COVID-19 pandemic. Additionally, we apologize if you have experienced parking issues near your home. I am eager to address your specific needs in an effort to improve your experience. Please contact me at 512.292.1212, at your convenience. I look forward to speaking to you soon! Kristin
submitted by Gabrielle J. - |Recommended: YesNice place — Overall had an amazing experience at this property Wish I could stay forever but life chose a different and exciting route
response from property -Thank you so much for taking the time to let us know how happy you are at SPC. We love to hear it and are happy to have you as a resident! We will be sad to see you go, when the time comes. In the meantime, If you need anything, please don’t hesitate to call us at 512.292.1212. -Kristin
submitted by Hannah H. - |Recommended: YesSouthPark Crossing is great staff could use some work. — I do not live here currently, though I am about to move in. I think working with majority of the staff has been a difficult experience in terms of my move-in procedures, they have been at times quite rude and condescending, but of course there are a few who were helpful and very nice. I think management and staff could use some work, but overall beautifully built apartments.
response from property -I personally want to thank you for your feedback. We appreciate all feedback to help better serve our residents and future residents. I am happy that you find the community pretty and am so excited to have you as our newest neighbor! I am saddened to hear that you have had a less than stellar experience with any team members here at Southpark Crossing. As the Community Manager here, I personally take responsibility for the lack of customer service you may have received. I can assure you that we strive to provide superior customer service. I would be more than happy to address any concerns or hear more feedback from you. Please call me, at your convenience - 512.292.1212. ~Kristin
submitted by Jered A. - |Recommended: YesBeautiful property. Friendly staff and maintenance tained workers. — Always a quite area. No one really is out after 9 pm so it keeps things quiet and clean.
response from property -Jered, thank you for taking the time to let us know how happy you are here at Southpark Crossing! If you have have any questions or need anything, don't hesitate to let us know. ~Kristin

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Southpark Crossing Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Southpark Crossing Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose