Ratings & Reviews

Overall Rating

5(25 reviews)96% of customers recommend this property

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Resident Reviews

Great placesubmitted by Julianne J. - |Recommended: YesIt’s been a great place for my dogs and myself. Walking around the community I feel safe, the upkeep is good, and the quality of finishes is good. Wish there wasn’t carpet in all living areas but otherwise, I have enjoyed living here. The gym has everything I need minus a stair stepper which would be amazing . One drawback is lack of parking tiny parking spaces.
response from property -Thank you so much for taking the time to let us know how happy you are at Southpark Crossing. We love to hear it and are happy to have you as a resident! If you need anything, please don’t hesitate to call us at 512.292.1212. -Kristin
Nice and affordablesubmitted by Luis P. - |Recommended: YesNice complex. Staff is great. Some of the residents could make it better by clearing up after their pets. Too many irresponsible pet owners. Parking could be better.
response from property -Thank you for your feedback! We will miss you here at Southpark. Please stop by to say hi! Thanks~ Kristin
I Love this complex This by far has been the best place I’ve lived at in Austinsubmitted by Andrea A. - |Recommended: YesI love how quiet and clean the complex is. The community is adult and quiet. Compared to where we lived before this, this is heaven
response from property -Thank you so much for taking the time to let us know how happy you are here. We love to hear it and are happy to have you as a resident! If you need anything, please don’t hesitate to call us at 512.292.1212 -Kristin
Overall good place to livesubmitted by Kimberly L. - |Recommended: YesLove the apartment layout, fixtures, and amenities. Parking is very tight but I luckily have a small car, but can’t get home too late or else I’ll be stuck with far parking. I can also hear my upstairs neighbors footsteps at all times, including their dogs.
response from property -Thank you for taking the time to submit your review. We gladly accept constructive criticisms as they help us to grow and ensure that all of our residents are happy. If you ever have any issues you would like to discuss, I invite you to speak with me personally. I can be reached at 512.292.1212. Thanks for being such a great resident! ~Kristin
Beautiful, community-friendly, needs more dog-friendly spacessubmitted by Emily B. - |Recommended: YesGood apartments, nice staff, somewhat-noisy neighbors, community-oriented, somewhat dog-friendly could use improvement
response from property -Thank you for such great feedback about our community! Southpark Crossing believes that our furry residents are just as important as our human residents. With that said, any suggestions for improvements regarding our pet-friendly amenities are greatly appreciated. Should you ever need anything, please do not hesitate to contact us in the office at 512.292.1212. -Kristin
Apartment livingsubmitted by Darien B. - |Recommended: YesFor the price of a 1 bedroom is one of the most competitively priced in this area. Parking is just as scarce as downtown Austin after 8 9 everyday. So be prepared to add a garage or designated spot to your lease so you don’t get towed .... along with a washer and dryer. Don’t let 2 checks bounce even on accident from the relocating fuss and your bank stops payment or you will be subjected to losing the convenient pay online feature for the duration on your stay here. People need to pick up after their animals There are strategic locations for FREE Bags and disposal... Use It Makes no sense to let your dog poop next to the where the affixed disposal station is and not pick it up Staff is wonderful and extremely helpful
response from property -Thank you, Darien, for your feedback. We are so happy that you are enjoying your home here at Southpark Crossing! We apologize for any unpleasant experience(s) you may have had. It's true that living in an apartment community, we will sometimes encounter less than courteous people. However, when it negatively affects your quality of life, we want the opportunity to help resolve these kinds of issues. Thank you for allowing us to do just that for you! Please feel free to reach out to me or any one of my team members should you have any further questions, comments or concerns at 512.292.1212. Thanks again! ~Kristin
Best apartments I've lived insubmitted by Francisco G. - |Recommended: YesEverything about my first few months at Southpark Crossing has been amazing I don't plan on moving anytime in the foreseeable future. I had one maintenance request that I sent in which was addressed immediately and professionally and ended up being something that I had done wrong anyways Neighbors are very nice and I haven't heard anything from the apartments above or next to me which has never been my experience at an apartment complex. I was using the gym for a few weeks and need to get back to it, but there were always clean towels and plenty of equipment to be used. I can't swim, so I haven't visited the pool or BBQ areas yet, but they are always clean and inviting when I pass by. My one and only complaint is more about myself and less the complex, but when returning from work at 11pm I cannot find a parking spot for my truck. There will be parking spots open but none that I can fit into. Tomorrow I will be going to the office and renting a covered parking spot at the edge of the covered area. The pole between the cars makes those parking spots large enough for my truck.
response from property -Thank you so much for taking the time to let us know how happy you are at Southpark Crossing! We love to hear it and are happy to have you as a resident! If you need anything, please don't hesitate to call us at 512.292.1212. -Kristin
Apartment staff are amazingsubmitted by Kelly M. - |Recommended: YesI have loved living here since the day I moved in Office staff goes above and beyond, grounds are clean and maintenance is prompt and courteous I look forward to renewing my lease.
response from property -Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!
It is a really nice place to livesubmitted by Francisco C. - |Recommended: YesIt is a place where you can live, work, exercise and enjoy time with your family and friends.
response from property -We are so happy to hear that you enjoy living here at Southpark Crossing!
Modern clean with unfortunate compact parkingsubmitted by Alice M. - |Recommended: YesAs a first story resident, we love having a pet yard With the addition of storage space and large closets, our apartment has been a great resting place while we build a home. The only downside to the pet yard are other neighbors dropping items off their balconies or trash blowing into the yard and it becoming our responsibility to clean it up. This beautiful home is modern and the office truly does come up with resolutions for any issues that may come up The only downside to being a first story resident is hearing the upstairs neighbors walk and talk. We know parking is being worked on, however, our area doesn't have further space for parking. Compact parking is very challenging with cars that are not compact parking in those areas..
response from property -I want to thank you for sharing! Your comments are what we need to ensure that we are delivering the best possible living experience for you and your family. It's true that living in an apartment community, we sometimes do hear our neighbors. However, when it negatively affects your quality of life, we want the opportunity to help resolve these kinds of issues. We always ask our residents to inform us of any situation that has occurred so it can be addressed immediately. Please visit us in the management office or call us at 512.292.1212 so that we may address your concerns. - Kristin
Awesome place to live submitted by Matthew G. - |Recommended: YesEasy, quiet and not fast pace.
response from property -Thank you for your review. We appreciate all feedback and we will continue to make Southpark Crossing the perfect home for you. If you need anything, please don't hesitate to call us at 512.292.1212. -Kristin
LOVE this place submitted by Liz D. - |Recommended: Yes I LOVE these apartments. I've lived in many different apartment complexes in Austin. Southpark Crossing is by far my favorite. If I wasn't moving in to a house, I would stay as long as possible. My one bedroom had a yard, which was awesome for my little dogs. One of the main reasons I chose to live at Southpark Crossing was because it is a small complex, you don't feel lost in a see of apartments. I highly recommend this property.
response from property -Thank you so much for taking the time to let us know how happy you are at Southpark Crossing. We love to hear it and are happy to have you as a resident and sorry to hear that you will be leaving us! If you need anything, please don't hesitate to call us at 512.292.1212. -Kristin, Valerie, Kaylee
100 Honest Reviewsubmitted by Kortney S. - |Recommended: NoThe place was built very poorly. All my cabinets has scratches on them when moving in. The baseboards aren't fully painted, the carpet has nails sticking up and some baseboards do too. My kitchen has bumps under the hardwood and the baseboards are coming apart behind my toilet. my fire alarm goes off EVERYTIME I preheat My oven, no some just hot air gets my fire alarm going off I feel awful for my neighbors I've had maintenance fix some of these issues after I moved In. But, the list could go on from my unit alone. My floor outside my apartment is filfthy. It should be power washed often to keep the community looking great. I also am surprised that some people can add so many things to their porch. My neighbor built a screen with multi colored curtains. I just think t would look nice with a uniform community guidelines for porches. Good property value for the complex other than the quality of the units- the price is unbeatable I feel I am paying for what I have - so truly no complaints - just going off the questions above. The quality of the unit does make me nervous for when I move out because I hope they will not try to charge me for the issues that were here when I moved in. The manager, Kristin is an absolute God send. She is so incredibly personable and truly makes you feel that you are her 1 priority. Which is, I'm sure, difficult with x amount of residents. But, SouthPark Crossing is very fortunate to have her on their staff. Honestly, would not be living here another year if she didn't take over. Side note wish we were not forced to use spectrum. They are very expensive and do not have the best service. Constantly having my internet going out And their employees have told me they don't like their service either . Now to explain my recemmend to a friend answer I am an honest person who can't lie or beat around the bush, so No, I would Not recenmond this complex to a friend. Why It's very easy to hear my neighbors especially in my bathroom and with all the building quality info expressed above- I wouldnt recommend SPC, but if someone asked me if the price is good for the quality- I would Say yes So, all in all 50 50 on this answer- but first response is no due to most expressed above. Just a honest person here. The residents are nice here, but I do feel uncomfortable with mine around me.
response from property -I personally want to thank you for your feedback. All comments help us to improve daily. We are eager to address your specific needs in an effort to improve your experience. Please stop by the Leasing Office or call me at 512.292.1212 so that I can address your concerns regarding any pending maintenance items. Rest assured you would never be charged for cosmetic issues that were present prior to your move in. Thank you again for the opportunity to provide you with the best customer service! - Kristin
Great Experiencesubmitted by Annette G. - |Recommended: YesI've had a great experience living at Southpark Crossing There is usually parking near by apartment, the grounds are clean, aside from the random dog owner that does not pick up their pet's waste. The buildings are clean and well-maintained, and noise is minimal. I haven't needed much maintenance, but the time that I did, the request was fulfilled quickly Office staff is extremely helpful and they always have a cheery disposition. This has hands down been the best apartment experience in Austin
response from property -Thank you so much for taking the time to let us know how happy you are at Southpark Crossing. We love to hear it and are happy to have you as a resident! If you need anything, please don't hesitate to call us at 512.292.1212. -Kristin

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Southpark Crossing Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Southpark Crossing Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose